State Farm® Insurance Agent Joel Mermelstein
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paul Sanders
September 16, 2024
5
out of
5
rating by Paul Sanders
"Today I dealt with Catie from Mermelstein insurance. It was a pleasure to deal with her she was professional and timely with her questions and answers. I am pleased to become a new home insurance recipient with this agency. Paul W Sanders"
Samantha Reitzes
September 4, 2024
5
out of
5
rating by Samantha Reitzes
"Catie helped me with multiple inquiries and policy questions. She got my small business insurance up & running instantly. Thankful for her speed & friendliness throughout the entire process!"
We responded:
"Thank you Samantha for your kind words and recognizing Catie’s outstanding customer service. Delivering exceptional customer service is our top priority, and we’re thrilled to know that we achieved that with you. We are excited to have you join our State Farm Agency and look forward to supporting you and your family with all your Business, Auto, Home, Pet, Life insurance and financial needs! As a small business owner myself it means a lot that we’re able to protect your hard work. Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Dawn Mann
August 30, 2024
5
out of
5
rating by Dawn Mann
"Kreena was a awesome help to me much appreciated"
We responded:
"Thank you Dawn for your kind words and recognizing Kareena for her outstanding customer service. Delivering exceptional customer service is our top priority. Welcome to Port Jervis! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Chris DeGrave
August 27, 2024
5
out of
5
rating by Chris DeGrave
"Kareena was great! She gave me a better rate than my current company,progressive. She made the transition painless. She was very friendly and helpful."
We responded:
"Thank you Chris for your kind words and recognizing Kareena for her outstanding customer service. Delivering exceptional customer service is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Will Sánchez
August 27, 2024
5
out of
5
rating by Will Sánchez
"Very good service, thank you. for everything"
We responded:
"Thank you for your kind words. Delivering exceptional customer service is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Hiromi Palmero
August 16, 2024
5
out of
5
rating by Hiromi Palmero
"I walked into this insurance office to add another policy and received great customer service from Kareena Chhabra."
We responded:
"Thank you Hiromi for your kind words and recognizing Kareena for her outstanding customer service. Delivering exceptional customer service is our top priority! We greatly value and appreciate your partnership with us, and look forward to continue supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Abraham Mermelstein
July 12, 2024
5
out of
5
rating by Abraham Mermelstein
"very nice, very friendly and very accommodatin"
We responded:
"Thank you Abraham for your review! I’m thrilled to hear that you had a positive experience with us, and we were able to answer your questions, provide you with life insurance options that meets your family needs. Delivering exceptional customer service and making sure we protect you from the unexpected is our top priority. Your kind words motivate us to continue delivering excellence. We truly appreciate your support and look forward to continue serving you and your family with all your insurance and financial needs! Joel Mermelstein - State Farm"
Ming
July 12, 2024
5
out of
5
rating by Ming
"Catie reached out one month after I initially called with a great deal. Saved me money and the service was great! Would recommend to my friends if they have needs for auto coverage and insurance in general."
We responded:
"Thank you Ming for your kind words and recognizing Catie for her outstanding customer service. Delivering exceptional customer service is our top priority, part of it is to look out for our customers and see how we can save and provide value long after our initial conversation. We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Aimee Clemens
July 4, 2024
5
out of
5
rating by Aimee Clemens
"I am thrilled with the exceptional customer service I received from Joel and his team at State Farm. From our first contact, I was impressed by his prompt and dedicated responses. He was knowledgeable, patient, and provided excellent personalized care. He listened to all of my needs and gave me exactly what I needed with minimal work on my end. Joel provided clear and concise explanations, offered solutions, and followed up to ensure all services were provided to my satisfaction. His dedication to providing excellent customer service is truly what I desired and I would highly recommend Joel and his entire team to anyone seeking reliable and helpful support with insurance and investments."
We responded:
"Thank you Aimee for your amazing review! It’s customers like you who take the time to share your positive feedback with us that inspire us to continue delivering personalized and exceptional customer service! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Chanelle Henry
June 26, 2024
5
out of
5
rating by Chanelle Henry
"After a very stressful day, it was awesome to be able to obtain car insurance within 20 minutes. It was easy, fast and Catie was so friendly and understanding and knowledgeable to answer my questions. Thank you!"
We responded:
"Thank you Chanelle for your kind words and recognizing Catie for her expertise and outstanding customer service. We are super grateful to have been a positive experience on a stressful day! Delivering exceptional customer service is our top priority. We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Rusty Mitchell
June 18, 2024
5
out of
5
rating by Rusty Mitchell
"My agent Katie was very helpful and knowledgeable. She helped me navigate the electronic authentication and process and they also save me $200 every 6 months. So thank you Katie very much!"
We responded:
"Thank you Russell for your kind words and recognizing Catie for her expertise and outstanding customer service. Delivering exceptional customer service is our top priority. It’s customers like you who take the time to write us a review and recognize our efforts, that motivates us to continue doing what we love! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Lynda Thomas
May 3, 2024
5
out of
5
rating by Lynda Thomas
"Good morning; i had an awsome wake/up call from Vietta Bernard. She sign me with State Farm. She was very knowledgable and patient with a pleasant personality. Excellent customer service State Farms. I will recommend her and her service to friends"
We responded:
"Thank you Lynda for your kind words and recognizing Vietta for her expertise and outstanding customer service. Delivering exceptional customer service is our top priority even in the early hours of the day :). It’s customers like you who take the time to write us a review and recognize our efforts, that motivates us to continue doing what we love! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! We are especially grateful to have you refer us to your friends and family! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Debbie Porter
April 30, 2024
5
out of
5
rating by Debbie Porter
"Catie did an amazing job explaining everything to me. I would definitely work with her again."
We responded:
"Thank you Debbie for your kind words and recognizing Catie for her expertise and outstanding customer service. Delivering exceptional customer service is our top priority. It’s customers like you who take the time to write us a review and recognize our efforts, that motivates us to continue doing what we love! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Will S
April 29, 2024
5
out of
5
rating by Will S
"If you're looking for an Agency with excellent customer service and a quick response time, look no further! Vietta was a pleasure to work with, thank you!"
We responded:
"Thank you Will for your kind words and recognizing Vietta for her outstanding customer service. Delivering exceptional customer service is our top priority. We greatly value and appreciate your partnership with us, and look forward to continue supporting you and our mutual customers. Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
D. Mike ONeil
April 26, 2024
5
out of
5
rating by D. Mike ONeil
"I'm glad to have this opportunity to share my latest experience with your representative, Catie Smith. I was especially impressed with her determination in helping me change over to State Farm, and still be comfortable with the coverages she offered. I found her to be efficient, and excellent in communicating with either phone or emails throughout the few days we were in conversation back and forth. Talking to insurance agents over the phone can quite often be a stressful time, but Catie did not make me feel that way at all. I wish her the best of luck and look forward to a long and satisfying relationship with State Farm and your agent, Catie Smith."
We responded:
"Thank you Mike for your kind words and recognizing Catie for her expertise and outstanding customer service. Delivering exceptional customer service is our top priority. It’s customers like you who take the time to write us a review and recognize our efforts, that motivates us to continue doing what we love! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Sonja Roddy
April 12, 2024
5
out of
5
rating by Sonja Roddy
"Heather is very friendly agent and prompt with her responses to all your inquires."
We responded:
"Thank you Sonja for your kind words and recognizing Heather for her outstanding customer service. Delivering exceptional customer service is our top priority and we are thrilled that we were able to assist you effectively. Our experienced and dedicated team is here for all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
John McDonald
April 10, 2024
5
out of
5
rating by John McDonald
"Vietta was a pleasure to deal with! She was so knowledgeable and had great communication as to when I would hear from her next as we worked out the details of my policy."
We responded:
"Thank you John for your kind words and recognizing Vietta for her expertise and outstanding customer service. Delivering personalized and exceptional customer service is our top priority! We are thrilled to have you join our State Farm Agency and let us protect your investment! We look forward to support you and your family with all your personal, business insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Andrew “Drew” Huymaier
April 5, 2024
5
out of
5
rating by Andrew “Drew” Huymaier
"Vietta is the best hands down. Contact her when getting a new car she’s fast, efficient and professional. Thanks again!"
We responded:
"Thank you Andrew for your kind words and recognizing Vietta for her expertise and outstanding customer service. Delivering personalized and exceptional customer service is our top priority! Congrets on your new vehicle! We are thrilled to have you join our State Farm Agency and look forward to support you and your family with all your insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Alicia Paraggio
March 27, 2024
5
out of
5
rating by Alicia Paraggio
"Vietta was very helpful and efficient with giving me a quote for both car insurance and renters insurance! She made the process very easy by informing me about what information she needed in order to get me a quote and allowed me to get back to her with the information on my own time. Once I got her the information, she got the quote back to me within the same day. :)"
We responded:
"Thank you Alicia for your kind words and recognizing Vietta for her expertise and outstanding customer service. Delivering exceptional service and exceeding expectations is our top priority! We look forward to having the opportunity in supporting you and your family with all your insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Scranton Info
March 26, 2024
3
out of
5
rating by Scranton Info
"Heather did a nice job answereing my questions and getting me the documentation I needed quickly and correctly."
We responded:
"Thank you for your kind words and recognizing Heather for her outstanding customer service. Delivering exceptional service and exceeding expectations is our top priority! It’s customers like you who take the time to write us a review and recognize our efforts, that motivates us to continue doing what we love, support you and your family with your Home, Auto, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Kaylee Miner
March 26, 2024
5
out of
5
rating by Kaylee Miner
"Vietta was super professional and answered all my questions promptly. She was very friendly and helped me understand certain coverages that I wasn’t familiar with."
We responded:
"Thank you Kaylee for your kind words and recognizing Vietta for her expertise and outstanding customer service. Delivering exceptional service and exceeding expectations is our top priority! We look forward to having the opportunity in supporting you and your family with all your insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Shmoney _Max
March 25, 2024
5
out of
5
rating by Shmoney _Max
"Vietta was super professional and answer all my questions in a timely manner. Helped me understand certain coverages that I wasn’t familiar with"
We responded:
"Thank you Max for your kind words and recognizing Vietta for her expertise and outstanding customer service. Delivering exceptional service and exceeding expectations is our top priority! We look forward to having the opportunity in supporting you and your family with all your insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Deanna Gorton
March 25, 2024
5
out of
5
rating by Deanna Gorton
"Thank you, Heather for all your assistance today you were kind caring and professional. Highly recommend your agency!"
We responded:
"Thank you Deanna for recognizing Heather for her outstanding customer service and for recommending our agency! Delivering exceptional customer service is our top priority. It’s customers like you who take the time to write us a review and recognize our efforts, that motivates us to continue doing what we love, support you and your family with your Home, Auto, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Maryalice .Citera
March 25, 2024
5
out of
5
rating by Maryalice .Citera
"I had such a great experience working with Vietta. She responded quickly when I needed her assistance and found the right person to get the work done on my car."
We responded:
"Thank you Maryalice for your kind words and recognizing Vietta for her expertise and outstanding customer service. Delivering exceptional customer service is our top priority. It’s customers like you who take the time to write us a review and recognize our efforts, that motivates us to continue doing what we love, support you and your family with your Home, Auto, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Luke T
March 20, 2024
5
out of
5
rating by Luke T
"Vietta was awesome! She was so professional and knowledgeable in our first call, and when I got back in touch a few weeks later she remembered everything without prompt and was able to get me set up so quickly. Everything was a breeze."
We responded:
"Thank you Luke for your kind words and recognizing Vietta for her expertise and outstanding customer service. Delivering personalized and exceptional customer service is our top priority! We are thrilled to have you join our State Farm Agency and look forward to support you and your family with all your insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."